Texas Frightmare Weekend has been postponed to September 10-12, 2021. Due to situations beyond our control, the decision to postpone the event is in the best interest of our attendees, vendors, staff, volunteers, guests and hotel staff. The health and safety of everyone involved is so much more important than any event. Therefore, we’ve made the following solutions available to all of our attendees.
TICKETS
1. KEEP YOUR TICKETS All tickets and merchandise will still be valid for the new dates. This is automatic and there is no action required from you. You may download tickets with the updated event dates now!
Additionally, we’ve decided to make all tickets that are not used in 2021 valid for our 2022 event. No further action will be required from you. This will be automatic for ALL tickets as long as they are not scanned at a previous event.
2. TRANSFER YOUR TICKETS Just log in to your Growtix account to change the name on your tickets to a friend or family member.
3. SUBMIT A REFUND REQUEST If you need a refund please contact us here:
*Refund requests must be submitted by April 2nd at midnight CST. No refund submissions will be accepted after that date.
PRO PHOTO OPS
Wolf Studios Photography will be giving you all a few days to swap any photo ops for any cancelled guest. Just head over to the GrowTix dashboard for your photo op purchases. From there you will be able to swap cancelled ops for ops that you would like. You may also email them at [email protected] to request a refund for cancelled guests.
HOTELS
The Hyatt Regency will be cancelling all reservations. Cancellations will begin Monday March 1st. You will receive an email confirmation from the Hyatt Regency.
As much as they would love to just move your reservations they simply do not have the staff do so at this time. Additionally, many reservations have outdated credit and other info on file.
Reservations for our September 2021 are now available here:
PLEASE! Do not call the hotel directly with any questions. Due to the pandemic they are very understaffed and will not be able to field any phone calls. If you absolutely need to call the Hyatt Regency please call the corporate number at 1-888-591-1234 and refer G-TXFM (group code).
GUESTS
We do have a few cancellations. David Cronenberg, Virginia Madsen and Justin Long want to wait until we get closer to the event before reconfirming. Bill Moseley and Julian Richings have a previous engagement and can no longer attend. Please visit the guest page to see the updated list.
Thank you all for your continued support! We can’t wait for September!
